CSA Submission and Shipping Instructions

• 1. Print your name, VIP member number and return address in the provided on the submission form. CSA cannot be responsible for proper return shipment with incomplete or incorrect address information. If you do not have a CSA member number, we will assign you a number upon your first submission to our service.
• 2. Select type of service. One type of grading service per invoice.
• 3. Indicate number of items listed on each line. You may list more than one item per line if they are the same type of item. Include the value of each item. Enter the total numbers of items and the insured value. Insure your items by today's market value. You may use the price guide of your choice to determine the insured value of your items.
• 4. In the Payment Method area indicate your payment type. Your account will charged upon completion and providing payment information in advance is optional. However, doing so in advance will greatly speed up your order processing time. Returned checks will be assessed a $25.00 fee. Failure to include shipping fees or insurance values will cause delays in turnaround times.
• 5. Failure to completely and accurately fill out the submission form will result in delayed turnaround times or additional charges.
• 6. CSA recommends inserting your cards into a Card Saver 1 type of card protector. CSA will not be responsible for any damages incurred by the use of 'top loaders' or other non-standard holders. When packing your items for shipping, we recommend a sturdy box with packing material to protect your collectibles from any type of movement or vibration during transit. Carefully tape your boxed shipment to prevent it from bursting open during transit.
• 7. To expedite the processing of your order, please indicate the type of service desired on the outside on the outside of the package.
• Ship your collectibles to:
  
  Canadian Sports Authenticator Inc.
  2760-E Moray Ave
  Courtenay, BC V9N 7R7

CSA Performance Terms and Conditions

• CSA (CSA) will make every effort to grade the submitted items within the requested time frame. We reserve the right to change the stated turnaround times at our discretion. CSA disclaims any liability for damages due to CSA's failure to grade any item within the stated time frame.
• If CSA determines that a customer's collectible was lost or damaged while in CSA's possession, CSA reserves the right to determine the customer's compensation in accordance with CSA's standard procedures.
• CSA will return un-encapsulated, items that appear to be counterfeit. The fee paid by the customer for the grading service will not be refunded.
• It is the customer's responsibility to inspect all items immediately upon receipt from CSA. Upon inspection, the customer must report any damage or discrepancy to CSA within 3 business days.
• CSA guarantees the grade and authenticity of all items that remain in a CSA tamper evident holder or retain a CSA certification sticker. Any damage to a CSA tamper evident holder while not in the possession of CSA invalidates any CSA guarantee.
• CSA recommends that items submitted to CSA be packaged for shipment in accordance with CSA Shipping Instructions (step 8). CSA disclaims any liability whatsoever for any damage that may occur to items before they arrive at CSA.
• CSA disclaims any and all warranties, express or implied, regarding CSA goods and services including the warranties of merchantability and fitness for a particular purpose.
• Exclusive jurisdiction and venue for any dispute arising from the customer's submission of collectibles to CSA shall be held in the Superior Court of British Colubmia, Canada. Customer agrees to waive any right to a trial by jury in any such action and that the prevailing party in any such action shall be entitled to an award of any attorney fees and court costs.

Order Processing (turnaround) times.

CSA assures you that we will make every effort to have grades available on our website or from our customer care department within the requested time in business days. The first business day of your requested service begins the day after we receive your order not including holidays. CSA is not responsible nor has any control over the number of days it takes for the shipper to return cards to the customer after they have been shipped from CSA.

Eligible Cards that may be submitted to CSA for grading.

CSA grades all smaller, standard and oversized cards that are catalogued in all major sports publications.
For a complete listing of cards that we grade and encapsulate, please call 1-(888)-GRA-DE98.